We celebrate our customers

We love celebrating your websites, projects and achievements with you, and we’re as excited about what you accomplish on the web as you are. We love the warm fuzzy feeling that comes from the pride of hosting a really awesome website and knowing that we’ve contributed to help that happen. We believe you can achieve anything, and we love to see what you’ve been working on.
Drop us a tweet, or comment on Facebook or Google+ and let us know what you’ve been up to – we’re always looking for new faces to interview, blog about and share. We also run a Website of the Month contest and have a Pinterest Customer Spotlight board dedicated to your projects.
We think it’s fair to say that our customers are proud of us, too. An independent PC Pro survey found that 97% would recommend us to a friend. Find out more about who our customers are and what they think of us in our Kudos section.

We act on your feedback

We take customer suggestions seriously – who else is better placed to suggest new features and improvements than the people who use our products and services every day? As a Heart Internet customer you’re automatically provided with a comprehensive feedback form in your control panel to make voicing opinions as easy as possible.
We’re proud that so many people rely on our hosting to make their businesses and brands a success, and we continue to implement thousands of customer suggestions to make your life easier.

We’re honest

We believe in promises that mean something, being transparent, and doing the best we possibly can at all times. That’s why we don’t have any lock-in contracts, we encourage your feedback, and we provide round-the-clock UK support for our industry-leading services.